AI-Driven Cloud Automation for IT Service Management Platforms. International Journal of Engineering & Extended Technologies Research (IJEETR), [S. l.], v. 5, n. 6, p. 7619–7634, 2023. DOI: 10.15662/IJEETR.2023.0506019. Disponível em: https://www.ijeetr.com/index.php/ijeetr/article/view/309. Acesso em: 27 mar. 2026.