Improving User Experience and Operational Efficiency for Smarter Procurement Management

Authors

  • Kartheek Chandra Ambati Sr Systems Engineer, CSCS, USA Author

DOI:

https://doi.org/10.15662/r97jqn24

Keywords:

Microsoft Azure, AI chatbots, Procurement Orchestration, Forecasting, Traditional Procurement

Abstract

AI procurement means employing advanced data analytics and automation to enhance and accelerate the procurement process. Procurement teams are streamlining repetitive tasks like opening purchasing requests, selecting suppliers, processing invoices, and managing contracts so they can devote more time to making decisions on strategic decision-making and addressing complex challenges and initiatives. AI applications like spend pattern analysis, predictive analytics, and risk profiling are capable of assisting you in communicating with vendors, achieving savings, and reducing risks,3 through the provision of 3-1 actionable insights. In order to effectively facilitate AI applications for procurement orchestration, some principles are required. Examples of these are building AI-based solutions to detect trends and issues in carrying out impact assessments; process re-engineering for cloud-native platforms to enable you to make quicker decisions; and implementing AI models to drive automated workflows (i.e., discrete and repeatable procurement processing, etc.). Microsoft Azure, for instance, and AI as a Service can also be used to support procurement reporting and analytics within cloud platforms. Ultimately, AI monitoring services or software can assist with compliance monitoring. Virtual assistants and AI chatbots can also assist individuals in learning how to utilize them by simplifying difficult tasks. Finally, machine learning assists you in becoming proficient at procurement orchestration, thereby making it simpler to rate and estimate suppliers.   The AI-driven approach converts conventional procurement from a reactive, paper-driven process to an proactive, strategic driver of business value. It makes individuals accomplish more, costs less, and gets along better with suppliers.

References

1. “AI in procurement: Applications, Challenges, and Mitigation Strategies”, Marta Holyk, 24 Dec 2024, https://precoro.com/blog/ai-in-procurement/.

2. “Core Data — Building a Custom Store”, Avi Tsadok, Mar 22, 2022, https://medium.com/better-programming/core-data-building-a-custom-store-84d19f39dec4.

3. “AI in procurement: A comprehensive guide”, August 19, 2024, https://www.sap.com/resources/ai-in-procurement.

4. “Implementing Procurement Technology: Pitfalls & Best Practices”, Brigitte Naftalin, December 10, 2024, https://www.ivalua.com/blog/implementing-procurement-technology-pitfalls-best-practices/.

5. “An Integrated and Flexible Spend Management Solution”, Feb. 13, 2014, Ivalua, https://www.sdcexec.com/safety-security/risk-compliance/news/11311498/ivalua-inc-this-system-manages-the-purchasing-process-from-complex-and-multiple-sourcing-events-to-contract-management-and-invoice-price-variance-analysis.

6. “Ivalua launches conversational AI intake management solution for procurement onboarding”, Andrew Woods, 13 December 2024, https://cpostrategy.media/blog/2024/12/13/ivalua-launches-conversational-ai-intake-management-solution-for-procurement-onboarding/.

7. “How Artificial Intelligence Is Used in Finance [+ 15 Examples]”, https://onlinedegrees.sandiego.edu/artificial-intelligence-finance/.

8. “Procurement’s future is embedded platforms: Introduction to predictive procurement orchestration”, Bertrand Maltaverne, https://arkestro.com/wp-content/uploads/Spend-Matters-Procurements-future-is-embedded-platforms_-Introduction-to-predictive-procurement-orchestration-1.pdf.

9. “Ecosystem orchestration practices for industrial firms: A qualitative meta-analysis, framework development and research agenda”, Lei Shen, Qingyue Shi, Vinit Parida, Marin Jovanovic, https://doi.org/10.1016/j.jbusres.2023.114463.

10. “Procurement Orchestration Explained: All You Need To Know”, Philip Ideson : February 21, 2025, https://artofprocurement.com/blog/procurement-orchestration-explained.

11. “Purchasing Orchestration Practices – Introducing A Purchasing- Innovation Fram”, Schmelzle, U. and Tate, W.L., 2022, https://doi.org/10.1016/j.pursup.2022.100756.

12. “Procurement's role in resolving demand–supply imbalances: an information processing theory perspective”, Sini Laari, Harri Lorentz, Patrik Jonsson, Roger Lindau, March 10 2023, https://doi.org/10.1108/IJOPM-06-2022-0382.

13. “Intake-to-Procure vs. Intake Management vs. Procurement Orchestration: Making Sense of an Evolving Landscape”, Nick Heinzmann, Apr 21, 2023, https://newsletters.ziphq.com/intake-to-procure-vs-intake-management-vs-procurement-orchestration-making-sense-of-an-evolving-landscape/.

14. “Ivalua Cited as a 'Leader' in Supplier Risk and Performance Management by Independent Research Firm”, Ivalua, Jul 28, 2020, https://www.prnewswire.com/news-releases/ivalua-cited-as-a-leader-in-supplier-risk-and-performance-management-by-independent-research-firm-301101313.html.

15. “Measuring Success in Enterprise Cloud Migration: Key Performance Indicators (KPIs) to Track”, Rushan Sharma, 1st June 2023, https://www.flentas.com/blog/KPIs-in-enterprise-cloud-migration.

Downloads

Published

2025-06-15

How to Cite

Improving User Experience and Operational Efficiency for Smarter Procurement Management. (2025). International Journal of Engineering & Extended Technologies Research (IJEETR), 7(3), 1282-1289. https://doi.org/10.15662/r97jqn24